Flutter Name

• Made from premium 925 sterling silver
  
• Personalized designs made just for you
  
• Elegant packaging, perfect for gifting
  
• Durable, timeless pieces for everyday wear

Shipping

We process and ship orders within 3 to 7 business days from the date of purchase. Delivery times may vary based on your location and courier availability.

Returns & Exchange

We offer the option to open your package at the door — but once the courier leaves, the item cannot be returned.

You may exchange an item within 3 days of receiving your order, as long as it meets the following conditions:

• The item must be in its original condition, unworn or unused, and in the original packaging.
  
• You must provide a receipt or proof of purchase.

Please note: We do not accept returns after the courier departs. Exchanges are only accepted for eligible items as stated above.

At The Giftery, we want your jewelry to stay as beautiful as the day you received it. Follow these care tips to keep your pieces shining:

• Keep your jewelry away from chemicals like perfumes, lotions, and hand sanitizers, as they may cause tarnishing.

• Remove your jewelry before sleeping or exercising to avoid scratches or damage.

• Avoid wearing jewelry while swimming or showering to protect it from water damage.

• Store your jewelry in its original box or a soft pouch to prevent tangling or scratches.

• Clean your jewelry gently with a soft cloth to restore its shine and remove dirt or oils.

• For pieces with gemstones, handle them carefully and avoid harsh impacts.